First Time Sign-on to a Microsoft 365 Enrolled PC (Windows Hello)

This guide explains how to sign onto a Microsoft 365 enrolled PC for the first time. It includes steps on how to setup device PIN and connecting your core Microsoft apps to your online 365 account.

  1. From the sign on screen, choose Other User.
    Next enter your work email address and password into the boxes provided.

  2. Windows 10 will now sign you onto the computer.
    This make take a few seconds

  3. The first time you sign onto a particular computer, you need to wait for some initial steps to complete.
    After a short while the ‘Continue anyway’ button will appear. Click Continue anyway.

    Next time you sign onto the computer, you may see this screen again, and this may continue for a few days. You may also see some errors. This is quite normal. If, after a week this is continuing, please contact PS Tech for support.

  4. Windows will now create your Windows Profile. This can take a few minutes. Be patient!

  5. You need to setup Windows Hello.
    Windows Hello allows you to create a device (computer) specific password (a PIN). This means you don’t have to sign on with your Microsoft 365 work account password each time. If you are using a laptop, you may also be able to setup a finger print and/or face ID. Click OK to start the Windows Hello setup

  6. If this is the very first time you have signed in with your Microsoft 365 work account onto a device, then you will need to provide some more information at this point. Click Next. If you don’t see this screen, then skip to step 11.

  7. Microsoft need a mobile number so that they can send security codes to in case you forget your password, or in case you are signing in from a device you have not used before.

  8. As per this screen-shot, choose ‘United Kingdom (+44) and enter your mobile number into the box next to that. Select ‘Send me a code by text message’. Click Next.

  9. A code will be sent by text (SMS) message to the number you provided. Read that number from your mobile and enter it into the verification box on your computer screen. Click Verify.

  10. If you entered the correct code you will see a Verification Successful message. Click Done.

  11. You will now create the PIN (local device password). The PIN must contain upper and lower case letters and numbers, and it must be at least 9 characters long.
    Tick the box ‘Include letters and symbols’.
    Enter your desired PIN into the 2 boxes.
    Click OK.

  12. Once you enter a suitable/compliant PIN you will see the All Set! Confirmation screen. Click OK.

  13. You will now be at your Windows Desktop. You should also see a notification that your device is ready.

  14. Microsoft Teams may open full-screen and be signed in automatically. You can safely close Teams using the X in the top right corner.

  15. You may see other notifications appear as apps get started for the first time. Click the Windows icon in the bottom left to open the Start Menu.

  16. You can setup Outlook by locating the Outlook icon in the Start Menu. Click the Outlook icon and you will see your work Email address as per the screen-shot. Click Connect.

  17. If you have additional accounts to add to Outlook, you can enter the email address into the Add another email address box. Click Done when you are ready for Outlook to get started.

  18. Outlook will now connect to your mailbox and also to any Shared mailboxes you have permissions to. This can take several minutes or even more if you have a lot of shared mailboxes like this screen-shot. Be patient!.
    You can minimize Outlook and carry on to the next step.

  19. Sign into OneDrive. Locate the Grey cloud icon in the notification icons.
    Left click the Grey cloud icon. 
    Click Sign In. 

  20. Enter your work email address.
    Click Sign in.

    You won’t need to enter your password

  21. OneDrive will confirm where it will store files. Click Next.

  22. Click Next as you proceed through several information slides. At this final slide, click Open my OneDrive folder.

  23. OneDrive will now be signed-in and represented as a blue cloud icon in the notification icon area.

  24. If installed, locate and click on Microsoft Edge. If prompted, click Get Started.

  25. Click a style of new page that you prefer. Informational is the most useful. Click Confirm.

  26. Click to set the slider button to Yes next to ‘Sync browser data…’ Click Confirm.

  27. While you have been setting up OneDrive and Edge, Outlook has been synchronizing. Re-open the Outlook window by clicking Outlook in the Start Menu or on the Task Bar.

  28. You now may need to synchronise Groups that you are a member of. In Outlook, under your mailbox folders, click the small arrow next to Groups to expand the list. Click the first group to open up the Group view in Outlook.

  29. In the Group view, click the File button on the toolbar to be taken to the SharePoint site where the files are stored.
  30. Click the Sync button on the toolbar to sync the files to your computer.

    Note: You may need to confirm that it is OK to open OneDrive

You are done!

Now setup your desktop and task bar apps.

You may also want to turn on OneDrive Backup to enable backup of your Desktop Documents and Pictures.

At the end of the day, don’t forget to sign-out so the computer is ready for the next user.

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